Eligibility

• Experience : 12-16 Years
• Qualification : MBA - Systems, MBA - Operations, MBA – Marketing (Preferred)

Roles & Responsibilities

• Take inquiries and requests from customers and address their needs
• Budget Management
• Meet regularly with other members of the team to discuss progress and find new ways to improve business
• Generate progress reports to give to clients and higher-ups within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the business development team regularly
• Liaison with external and internal stakeholders
• Contributes to moderate / complex project requirements

Skills

• Independent and collaborative
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills - listeners
• Good attention to detail and organizational skills
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback